Online Catalogue

About Us Baroque Beads are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Baroque Beads
12 Hillbury Rd Warlingham Surrey CR6 9TA United Kingdom
Phone: 01883 623144
Fax:
Email: enquiries [at] baroquebeads [dot] co [dot] uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Payment can then be made via PROTX (sagepay-RBS gateway) Paypal or by cheque sent to our address.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling < Flat rate postage of £3.70 will be added to any size order. all orders will be sent out by signed for delivery >
Delivery Schedule . We will normally send your order to you as soon as we can. This is usually within 2 days but as we attend markets and fairs there may be a slower service after a busy weekend.
Back Orders items out of stock are usually refunded. They may be placed on back order if resupply is expected.
Tax Charges We are below the VAT threshold so VAT is not applicable.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted by the money transfer services used. We do not have the card information.
Guarantee All of our items are hand made so there may be small differences in size and detail. Any item that is defective or significantly different to the description and image can be returned for a replacement or full refund, including all postage costs, within 28 days. We will replace or refund items for any other reason within 14 days but the return postage will not be included. This does not affect your statutory rights.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on [01883 623144)
Privacy Policy Baroque Beads do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms Items ordered should be paid for at the time of order or after their satisfactory inspection.